Raheem Ali

About Raheem Ali

A team player who uses his experience, analytical and problem solving skills to bridge technology with superior customer service to provide productive solutions that positively impact the company’s bottom line. Excellent communication skills with emphasis on building strong client relationships. Extensive broad spectrum hands-on electronics training, diverse work experience and technical skills that will contribute to the quality and success of any business.A consummate professional who is highly motivated, detail oriented and solution focused.Enjoys troubleshooting and problem solving issues that involve mechanical or electronic equipment.Worked full time through both undergraduate and graduate degree programs to meet family responsibilities. Possesses an old fashioned work ethic and a mature \"get the job done\" attitude. An Electronics Technologist who was extensively trained to bridge the gap between engineers and operators.A passionate dedicated professional that welcomes the opportunity to bring years of work experience, intense hands-on education and internships to your business that will not only meet your company\'s high standards, but surpass them.

Experience

1. Support Technician

   Ep Technology Corporation

   Mar 2012 — Present · Champaign, IL, US

   Providing professional Technical Support, Customer Service and Sales of Video Surveillance and Security Systems, System Design, Security Consultation, Troubleshooting, Problem Resolution, LAN and WAN Networking for clients all over the world.

Education

• Parkland College

  Associate of Science (A.S.), Electrical and Electronics Engineering

  2001 — 2003

• Southern Illinois University

  Bachelor of Science (B.S.), Electronics Systems Technology

  2003 — 2005

• Indiana State University

  Master of Science (M.S.), Electronics and Computer Technology

  2005 — 2007

Skills

• Plc
• Testing and Calibration
• Servers
• Crm
• Program Management
• Biomedical Electronics
• Network Installation
• Networking
• Power Supplies
• Switches
• Circuit Analysis
• Soldering
• Troubleshooting
• Hardware
• Electronics
• Computer Repair
• Training and Coaching
• Leadership
• Technical Writing
• Software Installation
• Automation
• Calibration
• Security
• Wireless Networking
• Marketing
• Visual Basic
• Network Administration
• Industrial Electronics
• Oscilloscope
• Pcb Design
• C++
• Technical Support
• Programmable Logic Controllers
• Digital Electronics
• Operating Systems
• Field Service
• Electronic Engineering
• Test Equipment
• Variable Frequency Drives
• Sales