Rahber Ahmad Siddiqui
Senior Project Manager @RxLogix Corporation
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WORK HISTORY
Senior Project Manager @RxLogix Corporation
Noida, IN
Directed multi-million-dollar PV (Pharmacovigilance) IT programs across global regions, delivering 98% on-time project completion and driving 15% YoY efficiency gains in service delivery- Delivery Excellence & Program Leadership: Led large-scale programs and projects, overseeing post-integration activities, end-user workplace services, and infrastructure operations management to ensure seamless delivery and operational efficiency- Strategic IT Partnership: Acted as the primary liaison for key client accounts, managing escalations and aligning PV Products solutions with business goals to strengthen client relationships and service outcomes- Global Stakeholder Management: Collaborated with cross-functional teams across India and international regions to define objectives, establish performance metrics, and set strategic priorities- Service Delivery Optimization: Conducted SWOT analysis of L2 managed services teams, driving improvements by identifying performance gaps and leveraging operational strengths and opportunities- Established and chaired Weekly Problem Review Boards, achieving 30% reduction in repeat incidents and enhancing service reliability- Enhanced Periodic User Access Review Process, achieving 100% audit compliance and mitigating potential security gaps- Represented Managed Services in 10+ client/vendor audits, achieving zero non-conformances.Managed a team of 40+ cross-functional engineers across India and the US for end-to-end service delivery and compliance operations.
EDUCATION
Dr. B. R. Ambedkar University, Agra
Bachelor of Science - BS, Mathematics
Dr. B. R. Ambedkar University, Agra
Master of Computer Applications - MCA, Computer Science
Mahatma Gandhi University (MGU), Meghalaya
Master of Business Administration - MBA, Information Technology
ABOUT RAHBER AHMAD SIDDIQUI
Strategic and delivery-focused Technology Director with 24+ years of experience leading enterprise-scale transformation programs across pharma, retail, FMCG, and BFSI sectors. Expert in aligning IT strategy with business outcomes, driving 95%+ project success rates and $25M+ global portfolios. Proven record in digital transformation, governance, automation, and multi-geography delivery. Skilled in building high-performance cross-functional teams and achieving measurable cost, quality, and efficiency gains.Core CompetenciesProgram & Portfolio Leadership – Agile | Prince2 | PMO Governance | OCM | Risk ManagementTechnology Transformation – Cloud (AWS/Azure)| ERP | CRM | Data Analytics | AutomationIT Service Management – ITIL | Incident, Problem, Change | SLA & Service OptimizationCybersecurity & Compliance – ISMS 27001 | IAM | PAM | DLP | Audit ManagementTools & Platforms – Jira | ServiceNow | BMC Remedy | HP ALM | Qlik | SalesforceI am passionate about mentoring teams, building delivery frameworks, and helping organizations scale through technology. Always open to meaningful conversations, collaborations, and leadership opportunities in IT, Program Management, and Digital Transformation.
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