Rahatullah Khan
Information Technology Support Analyst @Upwork
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WORK HISTORY
Information Technology Support Analyst @Upwork
Milan, IT
EDUCATION
Sukkur IBA
Bachelor of Science (Computer Science)
Shaheed-E-Millat Public High School
Matriculation
Università degli Studi di Messina
Master in Cognitive Science and Theory of Communication
SKILLS
ABOUT RAHATULLAH KHAN
I am a dedicated and highly motivated IT professional with a Bachelor\'s Degree in Computer Science, specializing in networking and desktop support. Over the past nine years, I have gained valuable experience in providing top-notch desktop support to end-users, eciently troubleshooting hardware and software issues, and resolving technical problems promptly. My expertise in operating systems (Windows, macOS) and common applications (Microsoft OceSuite, Adobe Creative Suite), coupled with strong problem-solving skills, allows me to deliver exceptional customer service and maintain a positive user experience. In addition, I possess excellent communication abilities, enabling me to bridge the gap between technical complexities and non-technical users, fostering a collaborative and ecient work environment. I am passionate about staying up-to-date with the latest IT advancements and seek opportunities to contribute my skills and dedication to drive organizational success.
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