Rahat Husain
Assistant Manager at Teleperformance, Arabic Language Expert, E-commerce Support Expert, SaaS & B2B/B2C | CRM & Retention Specialist.
- Role
- Assistant Manager at TP
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Rahat Husain
I have 6+ years experience in technical support & customer support. This includes implementing Customer Success strategies that have resulted in exemplary customer satisfaction. Customer centric executive focused on delivering value and leveraging customer feedback to ensure long term relationships which drive retention and expansion of recurring revenue. I have strong analytical skills & a broad range of computer expertise, I am good at management tools, processes, and techniques. Fluent in Arabic & English, I am good at cultivating positive relationships with clients and colleagues and is particularly adept at communicating with individuals from diverse cultural and organizational backgrounds with clarity and diplomacy. Specialties: Leadership, strategy, customer success, customer experience, account management, project management, client management, professional services, product support, SaaS start-ups, product management, e-commerce.Technology: customer success software (Sharp Spring), customer support software (Zendesk,), CRM (SharpSrping),
Experience
Assistant Manager
Oct 2023 — Present · Jaipur, IN
An accomplished professional currently serving as an Assistant Manager.
Education
Jamia Millia Islamia
Bachelor of Arts (B.A.), Arabic Language and Literature with Economic subsidiary.
2012 — 2015
Jamia Millia Islamia
Master of Arts - MA, Mass Communication/Media Studies
Jamia Millia Islamia
M.A, Media and governance
2016 — 2018
Jamia Millia Islamia
Certificate & Diploma, Russian Language and Literature
2013 — 2015
Darul-Uloom Nadwatul-Ulama Lucknow
High School, Arabic Language and Literature
2010 — 2012
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