Ragini Mishra

On a mission to enable 100% partner Oracle ready to drive cloud growth and deliver customer success!! Passionate || Energetic || Focused || Global Partner Experience Manager with 1.5 decades of extensive experience ||

Role
Operations Analyst at Oracle
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers

About Ragini Mishra

I am an Analytical Thinker with Tactical leadership abilities and strategic planning expertise. Goal-driven offering more than 14 years of extensive and dedicated experience in IT Operations and managing operational projects to drive process improvements and partner experience.

Experience

  1. Operations Analyst

    Oracle

    Aug 2013 — Present · Bengaluru, IN

    Working on Fusion application.Working on Membership, Specialization and Exastack Applications.Also manage Resell Rights and ISV Master Agreement for APAC and EMEA Region.Also assist our clients in Payment related queries.Have worked as a freelancer on a project using an Authoring tool, “Storyline 2”.Have worked on a project for making training material for the process I handled which was useful for the new joiners. I also work on creating training modules for my team.Have a basic knowledge of an Authoring Tool “Lectora Inspire.”Worked as a freelancer on a project using Authoring Tool “Adobe Captivate 9”. Also, prepared a process related training module for the team.Also worked on “Camtasia 9” to make video tutorial for several projects.

Education

  • Indian Institute Of Fashion Technology - Bangalore

    Post graduate diploma in Garment Manufacturing & Merchandising, Garment Manufacturing & Merchandising

    2008 — 2009

  • Symbiosis Centre for Distance Learning

    Post Graduate Diploma in Instructional Design, Instructional Design

    2013 — 2015

  • Ranchi University

    Bachelor of Fashion Designing, Fashion/Apparel Design

    2004 — 2007

  • Ranchi University, Ranchi

    Bachelor of Arts

    2004 — 2007

  • Symbiosis

    Postgraduate Degree

    2013 — 2014

  • Jain University

    MBA in System Operations Management

    2021 — 2023

  • Jain (Deemed-to-be University)

    Master of Business Administration - MBA, System & Operations Management

Skills

  • Business Development
  • Instructional Design
  • Oracle
  • Requirements Analysis
  • Cloud Computing
  • Pre-Sales
  • Business Intelligence
  • Crm
  • Team Management
  • Customer Relationship Management (Crm)
  • Instructional Designing
  • Business Analysis
  • Vendor Management
  • Enterprise Resource Planning (Erp)
  • Erp
  • Business Process
  • Management
  • Project Management
  • Account Management

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Ragini Mishra — Operations Analyst at Oracle in Bengaluru, KA, IN | Unifers