Raghvindra Malik

Experience

1. Data Analyst

   Cognizant

   Jan 2023 — Present · Gurugram, IN

   1)Responsible for creations of new users in the environment and in Active Directory and assigning them roles and license (E5) to them.2).Giving permissions on User Mailboxes and Shared mailbox.3). Adding Guest Users and Contacts to the tenant.4). Setting Automatic Replies for users.5). Enabling MFA for the users.6).Supporting Outlook 2016 L1 issues (Configuring profile, Unable to launch Outlook, Outlook is full, Updating Address Book in Outlook,Outlook keeps asking for password).7). Basic Troubleshooting for Teams Issues (Assigning phone numbers to users, Users unable to make calls, Teams desktop is not working, Unable to launch teams,Creation of Teams Groups).8). Doing Trainings as and when required.9). Performing Leaver tasks and revoking licenses.10). Assignment and Unassignment of RSA token.11).Distribution List Tasks: Creation, adding, removing users,deleting it.12).Creation of Kiosk Account and adding guest Wifi through Keypass