Raghvendra Singh
Visionary Project Leader | IIM Alumnus | Built Execution Engines for Kokuyo India, Times OOH & Fenesta | Expert in Scalable Fulfilment & Customer-Centric Transformation
- Role
- Head - Projects & Design and Proposal at Kokuyo India
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Raghvendra Singh
Great projects aren’t just delivered — they are orchestrated.” This belief has…
Experience
Head - Projects & Design and Proposal
Apr 2014 — Present · Gurugram, IN
I lead Projects, Design & Proposal, Marketing and ECommerce for Kokuyo India, spearheading strategy, execution, and transformation for 100+ concurrent projects. From initial proposals and mock-ups to final delivery and commercial closure, I manage the full project lifecycle with a sharp focus on P&L, cash flow, and margin optimization.On the design front, I lead a high-performing team that delivers precision drawings, detailed quotes, and real-time 3D renders - working hand-in-hand with Sales to craft customized technical solutions that win business and exceed expectations.My relentless focus on customer experience has helped maintain a CSI above 95% and an NPS near 90%, powered by agile fulfillment models and automated service workflows. I’ve championed end-to-end automation - including digital project tracking, DLP claim management, and Configura (CET) deployment - cutting order log times from two days to same-day, and proposal turnaround from three days to one.These interventions have driven tangible impact: on-time completion surged from 65% to 98%, installation costs fell by 30%, and free replacement costs dropped by 70%. I continuously invest in building team capability through structured training, mentoring, and KPI-driven governance - ensuring performance is sustained through the right blend of people, process, and technology.
Education
Institute of Mechanical Engineers, Mumbai
B. E.
Indian Institute of Management, Lucknow
Executive MBA
AIIMaS, Chennai
Diploma of Education
DEI Technical College
Diploma
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
MBA
Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA
Skills
- Sales
- Management
- Team Building
- Market Research
- Training
- Manufacturing
- New Business Development
- Leadership
- Engineering
- Sales Operations
- Project Management
- Mis
- Project Planning
- Budgets
- Team Management
- Business Development
- Vendor Management
- Strategy
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