Raghuveer Krishna

About Raghuveer Krishna

Seasoned IT professional specialized in Techinical Product Management and Engineering in…

Experience

1. Sr Manager, Customer Experience Product Management

   Cisco

   Jul 2014 — Present · Bangalore, IN

   As Digitisation comes to the forefront of every major business strategy, Cisco Customer Experience (CX) is uniquely innovating and helping our customer’s transition towards next-generation of digital capabilities and solutions. Delivering a broad profile of solution capabilities and rich set of proactive services, CX is co-creating transformational business value for our end customers. These capabilities are innovatively delivered to our customers through a mature and proven Global Delivery model in a synergic sense through our Theatres, Architecture Centers of Excellence and Global Delivery Center organisations. These three organisations within CX create a rhythmic flow of customer journeys across solution portfolios ultimately co-creating and delivering transformational experience for customer businesses.The CX Center is one of the important cornerstones of CX success in a global market place complementing the overall service delivery with architectural and foundational expertise across our portfolio. The CX Center organisation is a paradigm of diverse talent across our centers Bangalore, RTP, Mexico, Krakow, Sydney and Dalian in China. The organisation has been instrumental over the course of last 13 years plus in instrumenting and harnessing a profitable growth for all of Services delivery. Through an end-to-end framework of business capabilities (engineering and non-engineering functions), we create a rich harmony of service delivery excellence through global best practices, architectural expertise, intellectual capital, innovation, automation in synergy with business & technical leadership.

Education

• Birla Institute of Technology & Science (BITS), Pilani, India

  Master of Science (MS), Software Systems

• Government Engineering College, Barkatullah University, Bhopal, India

  BE, Electronics and Communication Engineering

  1991 — 1995

Skills

• Go-to-Market Strategy
• Pre-Sales
• Data Center
• Software Development
• Product Development
• Ip
• Business Development
• Integration
• Engineering Management
• Linux
• Leadership
• Hybrid Cloud
• Start-Ups
• Project Management
• Program Management
• Business Analysis
• Software Solution Architecture
• Business Strategy
• Parallels
• Requirements Analysis
• Firewalls
• Cloud Computing
• Networking
• Amazon S3
• Vmware
• Unix
• Product Management
• Openstack
• Project Planning
• Operating Systems
• Software Project Management
• Itil
• Virtualization
• Vsphere
• Hypervisor
• IT Service Management
• Amazon Ec2
• Network Security
• Security
• Enterprise Software