Raghuram R Menon
Customer Success management | Project management | B2B SaaS| Btech/ MS in Technology management.
- Role
- Customer Success at Smartlead
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Raghuram R Menon
Customer Success expert with 10 years across Enterprise customers Amazon, Blacklane and a bunch of start ups Remo, Omnipresent, Docsumo & now as a Customer success Consultant at Smartlead.Skilled in SaaS onboarding, lifecycle management & $5M+ portfolio growth (100%+ NRR, 94% retention).Currently deepening GTM, Solution engineering and AI expertise while driving customer impact through scalable, consultative solutions.
Experience
Customer Success
Mar 2025 — Present · Bangalore Urban, IN
Learning, relearning Customer success with a rockstar team!
Education
QUT (Queensland University of Technology)
Master of Science - MS, Project Management/Engineering Management
Mahatma Gandhi University
Bachelor of Technology (B.Tech.), Mechanical Engineering
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