Raghuram Reddy
Servicenow Developer @NRG Energy
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WORK HISTORY
Servicenow Developer @NRG Energy
Houston, TX, US
Develop, design, configure and roll out new application modules, workflows, and catalog requests. • Design and deliver technical solutions that are developed on the ServiceNow platform for all internal employees. • Provide software configuration and customization such as screen tailoring, workflow administration, report setup, data imports, integration, custom scripting, and third-party software integrations. • Create integrations and process automation using API and data integration processes between ServiceNow and other services. • Create and maintain Service Catalog items and knowledge bases. • Work with IT Service Management Team and stakeholders within IT and Business environments. • Participate in sizing the application for future growth and scalability. • Perform technical configurations, application maintenance and house-keeping activities. • Design security of the application and own data security functions. • Troubleshoot technical issues related to ServiceNow application configuration and other technical issues. • Use understanding of large-scale thinking and apply it to designing solutions. • Experience supporting the customization, administration, and configuration of the ServiceNow tool. • Understand business requirements for ServiceNow - Architect integrations with ServiceNow using LDAP, Single Sign-on, Mid server, Web-services, Email and several in-house applications and technologies. • Experience with HTML, Angular, and JavaScript. • Hands on experience building and using REST APIs.
EDUCATION
Narayana Engineering College
Bachelor's degree, Computer Science, A
Silicon Valley University
Master's degree, Computer Science, A
ABOUT RAGHURAM REDDY
I have around several years of experience as a ServiceNow Developer. Also have very good knowledge on AWS services. And also very good knowledge on Agile methodology. Looking forward for better opportunities and career growth in software industry. Open to work in any part of the world
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