Raghu Pokala

About Raghu Pokala

I didn\'t start in AI.I started in 2002 with a simple belief — that businesses shouldn\'t have to hire full-time staff for every task. So I built a team of skilled virtual assistants and started placing them with US insurance agencies.25 years later, that business is X Assure — 150+ staff, 200+ clients, still going strong.But something shifted in 2023.I watched AI handle tasks that used to take my best VAs hours — in minutes. Flawlessly. Consistently. At a fraction of the cost. And I realized the businesses I\'d spent 25 years helping were about to be left behind — not because they didn\'t want AI, but because nobody was actually helping them implement it.That\'s why I built Brew.ai.We don\'t sell AI software. We don\'t write strategy decks. We roll up our sleeves and implement AI directly into your business — custom-built for your exact workflows, live and working fast.Sales agents that qualify leads and update your CRM on autopilot.Accounting agents that close your books without manual entry.Marketing agents that create, schedule, and track campaigns while you sleep.But here\'s what 25 years taught me that most AI companies forget:AI isn\'t ready to run everything alone. And it shouldn\'t.That\'s why every Brew.ai implementation includes our Hybrid model — AI handles the volume, humans step in at the moments that actually matter. Sensitive client conversations. High-stakes decisions. Edge cases AI gets wrong.You get the speed and scale of AI. With the safety net of human judgment. Fully configurable — from full autonomy to human approval on every action.No other AI implementation firm can say they built this on 25 years of knowing exactly where that line is.

Experience

1. CEO

   X Assure

   Jan 2010 — Present · Los Angeles, CA, US

   Supercharge Your Agency With X Assure :XAssure provides US insurance agencies with dedicated Virtual Assistants who integrate seamlessly into your team — handling the operational work that slows you down, so you can focus on writing more business.Built over 25 years serving independent agents, brokers and MGAs, XAssure has become the trusted back-office partner for insurance agencies across all 50 states — from single-agent shops to Top 100 carriers.What our VAs handle:→ Agency Servicing — policy management, claims support, carrier communications, renewals→ Accounting — bookkeeping, invoicing, reconciliation, commission tracking→ Marketing — content, campaigns, social scheduling, lead follow-up→ Administration — CRM updates, data entry, scheduling, client communicationSystems we work in:→ AMS 360, EPIC, EzLynx, NowCerts and all major Agency Management Systems→ All 50 states | All lines of businessWhy agencies choose XAssure:→ 150+ trained insurance VAs — not freelancers, not generalists→ Dedicated staff who learn your agency inside out→ US-based management with global delivery from India & Philippines→ 25 years of insurance operations expertise behind every placement→ Pairs seamlessly with Brew.ai for agencies ready to add AI alongside their human team

Education

• UCLA Anderson School of Management

  Master of Business Administration - MBA

  2005 — 2008

• Andhra University

  MBA, Marketing & Communications

  1986 — 1992

Skills

• Applicant Tracking Systems
• Staff Augmentation
• Permanent Placement
• IT Outsourcing
• Sourcing
• Vendor Management
• Internet Recruiting
• Outsourcing
• Talent Management
• Business Development
• Executive Search
• Staffing Services
• Technical Recruiting
• Team Management
• Recruiting
• Rpo
• Contract Recruitment
• Benefits Negotiation
• Talent Acquisition
• Screening
• Management