Raghunath Reddy
Associate - Trust & Safety Operations at Wipro | Risk Mitigation & Compliance | Operational Analytics
- Role
- Associate at Wipro
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Raghunath Reddy
Business operations professional specializing in Trust & Safety, risk mitigation, and platform compliance within high-volume B2B environments. In my current role at Wipro, I focus on executing complex operational workflows, ensuring strict adherence to platform policies, and resolving merchant-facing discrepancies to maintain ecosystem integrity.My core strength lies in bridging operational execution with data-driven analysis. By applying a structured, analytical mindset to daily operations, I utilize tools like SQL, Advanced Excel, and Power BI to identify process bottlenecks, analyze operational trends, and translate raw workflow data into actionable reporting.I am driven by process optimization and data accuracy. My objective is to consistently enhance operational efficiency and support strategic, data-driven decision-making within technology and business process frameworks.
Experience
Associate
Mar 2026 — Present · Hyderabad, IN
Merchant Operations & Support: Facilitate B2B vendor workflows and resolve complex seller escalations, ensuring seamless platform operations and high levels of client satisfaction.Policy Compliance & Risk Mitigation: Monitor merchant accounts and evaluate platform activities to enforce strict Trust & Safety guidelines, actively preventing policy violations and protecting ecosystem integrity.Operational Analytics: Track and analyze daily workflow metrics using Excel and internal reporting systems to ensure adherence to Service Level Agreements (SLAs) and quality assurance standards.Dispute Resolution & Data Accuracy: Investigate operational discrepancies, utilizing a structured, analytical approach to troubleshoot issues, maintain accurate data records, and provide policy-aligned resolutions.
Education
Sir Padampat Singhania University, Udaipur
Bachelor of Technology - BTech
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