Raghul Mohan
Regional Manager at Zoho|CyberSecurity Consultant|ManageEngine|PAM360|Password Manager Pro
- Role
- Regional Manager at Zoho
- Location
- Chennai, IN
- LinkedIn followers
- 500 followers
About Raghul Mohan
As a Regional Manager for Technical Support Operations, I specialize in leading cybersecurity support strategies that enhance customer experience and strengthen digital security frameworks. With a strong background in account management, I focus on building long-term client relationships, driving retention, and ensuring seamless implementation of cybersecurity solutions. With expertise in incident response, escalation management, and customer success, I have successfully managed cross-functional teams, optimized technical support workflows, and contributed to the resolution of complex cybersecurity challenges. My role involves bridging the gap between technical teams and business stakeholders, ensuring that security solutions align with customer needs and industry best practices. Key Areas of Expertise: • Cybersecurity Solutions & Incident Response • Technical Support Strategy & Escalation Management • Account Management & Customer Retention • Process Optimization & Team Leadership I am passionate about leveraging my technical expertise and leadership skills to drive innovation, improve service delivery, and ensure organizations stay ahead in today’s ever-evolving cybersecurity landscape. Always open to networking, knowledge sharing, and exploring new opportunities in the cybersecurity and tech space. Let’s connect!
Experience
Regional Manager
Feb 2017 — Present · Chennai, IN
Education
Amet University Chennai
Bachelor's degree
2009 — 2013
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