Raghu Anem

About Raghu Anem

Senior Business Analyst with more than ten years of IT expertise in systems analysis…

Experience

1. Business Analyst

   Capital One

   Aug 2022 — Present · Richmond, VA, US

   Established project objectives and scope, converted business requirements into technical specifications, and used Microsoft Project to construct thorough Work Breakdown Structures (WBS) for project milestones.• Participated fully in every scrum ritual, including retrospectives, sprint reviews, daily stand-ups, and sprint planning.• Tracked team performance, found technical issues, and made sure they were fixed quickly to preserve workflow.• Performed impact, gap, and root cause analyses on the project\'s needs.• Created and maintained use cases, including system and business use cases, and used Microsoft Visio to model activity, data flow, and use case diagrams.• Led requirements gathering workshops with stakeholders from several teams, including compliance leaders and claims managers, utilizing methods such as focus groups, JAD sessions, and brainstorming.• Worked with UI developers to improve dynamic and interactive UI pages by implementing client-side validations and Ajax.• Defined, recorded, and verified business rules for web service testing using POSTMAN.• Created and examined important project papers, such as test plans, functional specifications, and business requirements.• Ensured seamless data movement between systems by supporting ETL and data profiling procedures.• Worked in tandem with SQL developers to improve and rebuild databases to maximize backend performance.• Suggested SAP Crystal Reports to increase the scalability and efficiency of reporting.• Created and carried out test cases and plans to validate requirements while supporting User Acceptance Testing (UAT).• Worked with the support team to resolve issues and guarantee prompt issue resolution while providing post-production assistance through ServiceNow.