Raghav Srinivasan

About Raghav Srinivasan

14 years in software industry with over a decade of experience in Banking, Insurance and Financial services. Expertise in Pre-Sales & Goto Market Strategy. Led teams in Platform Engineering, Production Ops and Observability, enabling teams to focus on the most impactful efforts in application performance monitoring, log monitoring and the shift towards observability engineering while driving O11y adoption & enablement Deep expertise in designing monitoring solutions, driving O11y enablement & adoption and leading the shift from on-premises to hybrid & Cloud 8 years of strong track record of leading & managing globally distributed (onsite & offshore), diverse cross functional teams (SMEs, Admins, Architects, Cloud/DevOps/Automation Engineers/SREs) maintaining client SLAs, SLOs and SLIs Spearheaded delivery of robust, reliable on-premises & cloud applications to financial clients while improving the security posture of the business Expertise empowering teams through continuous improvement and learning to enable delivery of increased value. Transformed organization to a highly skilled workforce, implemented self-healing capabilities by developing a fully automated environment Led discovery of end to end assessment of resiliency gaps & automation opportunities to build a robust pipeline of high value scalable solutions. Built Platform Services support model to encompass high value-add services across all Lines of business (LoBs) and applications Designed and drove monitoring, alerting, ticket reporting strategies to measure SLA, SLO, SLI, MTTD, MTTR etc. and aligning team with business expectations to reduce/minimize prod downtime Established defensive strategies proactive as well as predictive, improving the security posture of the organization Proficient in Change, Release Management, setting standards for Security Incident & Event Management (SIEM) logging, System Architecture & Administration, DevOps (CI/CD pipeline), Infrastructure as a Code Automation, Cloud Architecture and Cloud Migration Drove several Proof of Concepts(POCs) and Proof of Values(POVs) to justify value addition Authored Publications in two reputed Computer Science Journals. Passionate about singing & playing chess EDUCATION SUMMARY- MS Computer Science (Thesis) Washington State University Research: SmartHomes, Wearable sensors, AI, ML BTech Information Technology Pondicherry University Project: Fingerprint & Iris Recognition

Experience

1. Member - Customer Advisory Board

   Splunk

   Jul 2023 — Present · US

   Spearhead feedback initiatives that shape the development of Splunk products within the Customer Advisory Boards (CABs)- Lead discussions during CAB meetings, providing valuable insights on product demos, roadmap discussions, and user discovery sessions- Actively participate in live Zoom polls and surveys, offering immediate feedback to ensure high-quality and tailored sessions- Engage in the private Slack channel, promoting discussions, sharing best practices, and connecting with other CAB members and Splunk leaders- Attend all quarterly CAB meetings, demonstrating a high level of commitment and presence to foster impactful conversations- Uphold strict confidentiality per the Advisory Program Agreement, ensuring the secure handling of sensitive information- Advocate for the value of CABs, both within personal and professional networks and the broader Splunk user community.

Education

• Pondicherry University

  Bachelor of Technology - BTech, Information Technology

• Washington State University

  Master's degree, Computer Science

• Petit Seminaire Higher Secondary School

  High School