Raghav Rav Gupta

About Raghav Rav Gupta

Transforming ideas into measurable impact—by turning execution into a competitive advantage.With over a decade of experience across enterprise SaaS, product operations, and customer-facing platforms, I’ve driven outcomes for startups and global enterprises across the US, UK, EMEA, APAC, and Australia.As a Lead Product Manager at Tech Mahindra, I lead product strategy and delivery for a major British–American insurance client, operating in a highly regulated, stakeholder-heavy environment. My focus lies in driving product velocity, enabling data-driven decisions, and leveraging AI insights for smarter prioritization and risk management.🧭 My journey began in Chandigarh, followed by an IT degree from Chitkara University and an MS in Software & IT from Deakin University, Australia. This global exposure and engineering foundation shape how I approach products—AI-informed, outcome-driven, and user-centric. Between 2017 and 2020, while in Australia, I worked across large-scale global events—including the MCG, Australian Open, AFL, MotoGP, and Formula 1 Grand Prix—environments that sharpened my communication, adaptability, and cross-cultural collaboration. Over my career, I’ve led enterprise SaaS implementations, product analytics rollouts, automation programs, and onboarding flows enhanced by AI-driven insights and workflow orchestration, reducing time-to-value by ~30%. My work bridges Product, Engineering, GTM, Sales, and Customer Success, aligning intelligence, process, and execution. I also founded Travel Visa Trails (TVT)—a product-led experiment in AI-assisted travel planning, exploring how decision models and generative AI can convert user intent into actionable itineraries. I owned the full journey—domain setup, UX design, platform configuration, and iteration—testing how AI personalization, data pipelines, and recommendation systems could shape a next-gen user experience.🧠 I bring a founder’s curiosity with an AI-native product mindset, focusing on clarity, systems thinking, and measurable outcomes. Passionate about responsible AI, predictive analytics, and human-centered automation, I see AI as a core accelerant to both user experience and business value. Open to conversations around AI-assisted product management, enterprise SaaS and platforms, product operations, and products in regulated or high-stakes environments. Always happy to connect with people who enjoy building thoughtful, scalable products with real impact. r••••••••@gmail.com

Experience

1. Product Manager - Ai Payments Insurance Platforms Stakeholder Leadership

   Tech Mahindra

   Oct 2025 — Present · Gurugram, IN

   Own the product vision, strategy, and delivery for enterprise-scale payments and billing platforms serving regulated insurance and financial services use cases across UK and US marketsLead Stripe payment integrations end-to-end, delivering secure, scalable capabilities across checkout, invoicing, subscriptions, refunds, and reconciliation at enterprise scaleAct as the single product owner and decision authority, engaging senior stakeholders across engineering, architecture, finance, legal, compliance, operations, and external payment partnersOwn the AI Product VisionDefine and lead the product roadmap for AI-driven capabilities across one or more verticals—e.g, Payments, Lending, Risk, Banking, etc.Collaborate with leadership to align AI strategy with Customer\'s long-term product vision.Drive AI-First Problem SolvingIdentify high-impact use cases where AI/ML can unlock efficiency, automation, or smarter decisioning.Work closely with Data Science, Engineering, and Design to prototype and scale these solutions.Translate complex regulatory, financial, and insurance domain requirements into clear, API-first product capabilities and executable roadmapsDrive long-term platform strategy while balancing near-term delivery through disciplined prioritization, dependency management, and outcome-driven executionPartner closely with engineering leadership to design high-availability, secure, cloud-native payment systems, leveraging modern API and event-driven architecturesEnsure compliance with PCI DSS, data privacy, and financial control standards, aligning regulatory rigor with customer experience and speed to marketLead delivery across distributed, cross-geo teams, navigating ambiguity, managing risk, and aligning multiple workstreams and release cyclesDefine, monitor, and optimize product success metrics including payment conversion, failure rates, latency, operational efficiency, and reconciliation accuracy

Education

• B.N Model Senior Secondary School

  Year 12, Science and Mathematics

  2009 — 2011

• Chitkara University

  Bachelor of Technology (B.Tech.), Computer Science

  2011 — 2015

• St John's High School-Chandigarh

  Year 10, Mathematics and Computer Science

  1998 — 2009

• Deakin University

  Master's degree, Information Technology

  2017 — 2019

Skills

• Business Analytics
• Pharmaceutical Industry
• Recruiting
• Management Consulting
• Strategy
• Consulting
• C
• Analytics
• Data Mining
• Business Strategy
• Real World Evidence
• Management
• Training
• Entrepreneurship
• R
• C++
• Business Analysis
• Project Planning
• Market Research
• Marketing Analytics
• Online Research
• Social Networking
• Java
• Team Management
• Microsoft Excel
• Data Analysis
• Microsoft Office
• Leadership
• Sql
• Mysql
• Analysis
• Predictive Analytics
• Data Science