Raghavendra Vishwas K

About Raghavendra Vishwas K

I am a passionate customer advocate with a strong drive to find the best solutions for the challenges faced in my professional life. My ability to dive deep into processes, people, and technology, allows me to create the perfect fit. My experience working in various industries such as HRTech, IT-Services, Cybersecurity (PCI-DSS Compliances) and Voice AI technology has enabled me to excel in all aspects of the sales life cycle, from prospecting, cold calling, lead generation and qualification, B2B sales closure to account management, pricing strategies, and negotiation.Self-development has always been a priority for me, and I have acquired numerous certifications and training in sales methodologies like SPIN Selling, MEDDIC/MEDDPICC, and Challenger Sales. These certifications have come from renowned academies such as Hubspot, Close, Accenture, Google, and Microsoft.As a part of a dynamic team in a technology-driven quality assurance firm \"Qualitrix\". I\'m catering to Global Inhouse Centers and Global Capability Centers accounts, I have the privilege of being at the forefront of revolutionizing the quality assurance space. We are constantly pushing the boundaries of innovation to deliver cutting-edge solutions and leveraging advanced technologies to ensure our clients\' products perform optimally, enhance customer experience and exceed customer expectations.My background in electronics and communication engineering, combined with my Master\'s in Business Administration (sales and marketing), makes me a unique individual. While I am not a software professional, I have a deep understanding of technology workflows and their outcomes and benefits.In my quest to give back to society, I have enrolled in a Ph.D. program and am actively pursuing research in the field of AI in CX under the guidance of Dr. Cynthia Menezes Prabhu, Dean and Director of Management at Bangalore UniversityI am always eager to connect and engage with individuals who share my mindset. If there is something you would like to discuss or collaborate on, I would be more than happy to catch up with you.

Experience

1. Commercial Account Manager

   project44

   Apr 2025 — Present · Bengaluru, IN

   I\'m responsible for driving the retention and growth of commercial accounts at Project44. My day-to-day responsibilities include.a) Own the entire renewal cycle from providing renewal analysis to renewal notice to closure. Ensuring zero surprises and maximum retention.b)Manage contracts-reviewing, redlining, negotiating, and closing. c)Craft compelling, value-driven renewal proposals tailored to customer goals and business priorities.d) Spot and seize cross-sell & up-sell opportunities that align with customer needs and drive account expansion.f) Proactively mitigate churn risks by strengthening stakeholder alignment and delivering consistent value.g) Build lasting relationships, turning transactional renewals into strategic conversations.

Education

• Atria Institute of Technology

  Bachelor’s Degree, Electronics and Communications Engineering

  2011 — 2015

• University of Helsinki

  Elements of Artificial Intelligence

  2023

• Bangalore University

  Doctor of Philosophy - PhD, Artificial Intelligence in Marketing || CX

• Canara Bank School of Management Studies , Central College Bangalore University, Bangalore

  Master of Business Administration (M.B.A.), Marketing and Startups, SME's and MSME's (Entrepreneurship)

  2016 — 2018

Skills

• Microsoft Word
• English
• Customer Service
• Windows
• Research
• Microsoft Office
• Teamwork
• Pcb Design
• Powerpoint
• Microsoft Excel
• Sql
• Strategic Planning