Devarapalli Raghavendra Reddy

About Devarapalli Raghavendra Reddy

As a Salesforce & Docusign CLM Developer at Shell, I leverage my skills and experience in Salesforce.com development, administration, business analysis, and agile methodologies to deliver innovative and effective solutions for various clients across different industries. I have over 7 years of experience in working with Salesforce and Docusign CLM platforms, and I am certified as a developer and a Trail Head Mountaineer.My core competencies include Salesforce Service Cloud, Tableau CRM, Lightning Web Components, and Docusign CLM application architecture and development. I have worked on various clouds such as sales, service, community, and marketing, and I have deep technical knowledge and expertise in contract management end-to-end flow using Docusign CLM. My mission is to provide value-added and customer-centric solutions that enhance business performance and efficiency. I enjoy working with a diverse and collaborative team at Shell, where I can learn, grow, and contribute to the success of the organization.

Experience

1. Salesforce & Docusign Clm

   Shell

   Jan 2023 — Present · US

   Working as a Salesforce and DocuSign CLM admin and Developer supporting enterprise CRM and Contract Lifecycle Management solutions.• Implemented and customized DocuSign CLM solutions including contract templates, clause libraries, workflow automation, approval processes, and document generation.• Integrated DocuSign CLM and DocuSign eSignature with Salesforce for contract creation, approval routing, and electronic signature automation.• Developed Salesforce solutions using Apex, Lightning Web Components (LWC), Agent force, AI automation, Visualforce, and configuration-based automation.• Performed Salesforce Administration activities including user management, profiles, roles, security model, workflows, validation rules, and process automation.• Gathered and analyzed business requirements as a Business Analyst and translated them into functional and technical solutions.• Supported QA activities including functional testing, regression testing, defect tracking, and User Acceptance Testing (UAT).• Worked on Salesforce CPQ implementation supporting quote-to-contract processes.• Supported Marketing Cloud activities including email campaign configuration, automation, and integration with Salesforce CRM.• Collaborated with cross-functional teams using Agile/Scrum methodology to deliver enterprise CRM and contract management solutions.

Education

• JNTU Anantapur

  Bachelor's degree, Information Technology