Raghavendra Varma
Real Estate and Facilities Specialist | Workplace Experience | Engineering and Maintenance Lead | People Manager | Projects | EHS | Sustainability
- Role
- General Manager Operations at Updater Services Ltd
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Raghavendra Varma
As an Integrated Facilities Management (IFM) Leader with over 15 years of experience, I…
Experience
General Manager Operations
Jan 2026 — Present · Delhi, IN
Lead end-to-end business operations for North and East India sites, managing multi-location workplace experience,facility management, administration, and logistics operations across diverse industries.• Drive workplace experience excellence by designing and implementing employee-centric initiatives that enhance day-to-day workplace satisfaction, engagement, and productivity across all managed sites• Serve as primary stakeholder interface for senior leadership, managing relationships with Directors, COOs, andbusiness heads to align operational delivery with strategic organizational goals• Oversee comprehensive facility operations for clients in various sectors like retail, BFSI, IT, Warehousing,Manufacturing etc, ensuring 100% uptime, regulatory compliance, and alignment with stringent security andbusiness continuity requirements• Manage P&L responsibility for multi-site operations, optimizing CapEx and OpEx budgets while maintaining serviceexcellence and profitability targets• Lead cross-functional teams of 200+ personnel, fostering a culture of continuous improvement, skill development,and performance excellence• Implement technology-enabled workplace solutions including CAFM/CMMS systems, IoT integrations, and digitalworkplace platforms to enhance operational efficiency and employee experience• Spearhead sustainability and ESG initiatives, reducing operational carbon footprint and implementing greenbuilding practices across managed portfolios• Drive business development, vendor management, and contract negotiations, delivering cost optimization whilemaintaining service quality standards• Establish standardized operational frameworks, SOPs, and quality management systems ensuring consistency acrossall sites
Education
State Board of Technical Education and Training
Certification
2018 — 2019
Engineering
Bachelor of Technology - BTech
2007 — 2011
Skills
- Fire Safety
- Construction Safety
- Management
- Hse Auditing
- Occupational Health
- Ehs
- Facility Management
- Fire Protection
- Safety Management Systems
- Inspection
- Environment, Health, and Safety (Ehs)
- Microsoft Office
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