Raghavendra Narayan Singh
Customer support specialist with 4+ years’ experience in fintech and service industries. Skilled in B2B/B2C communication, problem-solving, and CRM. Passionate about delivering clarity, empathy, and efficiency at scale.
- Role
- Support Specialist at Revolut
- Location
- Varanasi, UP, IN
- LinkedIn followers
- 500 followers
Experience
Support Specialist
Mar 2024 — Present
Delivered exceptional customer support in fast-paced financial services environments, resolving complex inquiries via live chat, email, and phone with a focus on first-contact resolution and customer satisfaction. Simplified complex financial concepts and technical issues for corporate (B2B) and retail customers, enhancing overall customer understanding and engagement. Achieved performance targets by efficiently managing high workloads, leveraging time management skills to prioritize tasks and meet SLA goals. Supported a culturally diverse global customer base with professionalism, demonstrating excellent communication and adaptability skills. Ensured compliance with security protocols and policies while handling sensitive customer data, contributing to a secure and trustworthy user experience.
Education
Bharati Vidyapeeth University College Of Engineering, Pune
Bachelor of Technology - BTech, Computer Engineering
Indian Institute of Management Kashipur
Master of Business Administration - MBA
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.