Raghavendra Gupta

About Raghavendra Gupta

Certified Six Sigma Green Belt from KPMG Completed Onsite. Applications-…

Experience

1. Assistant Manager

   Accenture

   Jun 2004 — Present · Bengaluru, IN

   In-charge of Invoice Processing, Vendor Master, Vendor Statements Reconciliation, and Vendor Query Handling & Payments and of all the Training related aspects including updates, training modules.Perform quality checks on the processed transactions and ensure that highest quality is delivered by the team on a continuous basis.Preparation of necessary MIS reports such as monthly dash boards, reports analyzing the adherence to the defined metrics, ageing analysis of outstanding invoices, accuracy levels achieved as against the defined levels and deriving the cycle time with respect to the expected TAT (Turnaround time) for each of the processes as defined in the SLA.Reviewing the existing internal controls as defined in the process documentation and identifying the short comings, if any and suggesting such necessary changes to help in achieving continuous process improvements.Develops and maintains documentation on projects and team assignments.Doing the QC of high value invoice and making process improvement decisions along with team to ensure that the best quality work is delivered.Coordinating with team to ensure the targets are met by end of the day and reporting the status to Supervisor.Conducting one on one with the team members every month with their rankings. Sharing the issues / concerns with the leadership team.Conducting appraisals every six months with having a detailed feedback for the last six months.Capturing individual performance on a timely and scientific basis and also having a benchmark in the process.Identify, recommend and implement process improvements in procedures of team assignments.Maintains an awareness of the client’s business, operational activities, and processes in areas pertaining to scope of responsibilities.Ensure that assigned monthly targets are met.Ensuring proper escalation of process issues & concerns.Responsible for monthly service reporting to client needs.

Education

• St. John's High school

  Vivekananda Degree College, Accounting and Finance

  1999 — 2001

Skills

• Jde
• Customer Relationship Management (Crm)
• Business Analysis
• Lean Six Sigma
• Sap Erp
• Filenet
• Leadership
• Doxis
• Mis
• Accounting
• Management
• Team Leadership