Raghavendra Borishetty

About Raghavendra Borishetty

Professional Summary:Handling Overall experience of about 6+Years currently working into Accounts Receivable (AR)-(OTC-Order TO Cash- Cash Application and Billing Specialists as well as Collections ) for Genpact Company.SUMMARY: • Responsible for Accounts receivables activities i.e. Cash application and Billing specialist in business information services, and IT services.• Experience in managing the cash application activities like performing payment runs daily and monthly reconciliations, bank reconciliation and billing activities are to be done.• Completed investigating and resolving the cash applications and billing issues, unidentified and unallocated the cash items, analyzing and recording appropriate debit,credit adjustments and tackling into the SAP queries related to the cash apps.• Familiar with the payments systems like Lock box, ACH transfer, Wire transfer, Credit card payments, Write-offs, Adjustments.• Skilled in overseeing and ensuring the clearance of aging old credits and driving continues process improvements based on the root case analysis and delivering to the agreed SLA and trained to the new employees for the cash applications activities.

Experience

1. Accounts Receivable (Otc)-cash Application

   Genpact

   Jan 2022 — Present · Hyderabad, IN

   Roles and Responsibilities Handling in Cash Applications:• Working with the cash application team with the software known as a SAP S4 HANA.• Downloading the bank statements and check copies and PDF files from the Bank of America (BOA).• The project facilitated to perform the variety of duties related to posting payments.• Investigates and reconciles patient account as necessary provides support to the accounting department. • Ensure all customer invoices are generated on time and dispatched as per the process.• Respond to the customers inquires and resolve the disputes.• Reconcile the unpaid payments and assist the client management in reviews.• Responsible for posting multiple cash receipts such as lock box, wires, ACH payments with accuracy.• Checks register is done based on the checks received from various modes into SAP S4 Hana application.• Research and resolve unapplied/unidentified cash receipts and posted on account to the customer account.• Posting to the unallocated cash to the customer account.• Posting to the unidentified cash to the suspense account.• Working with mailbox queries like remittance details/payment status.• Reconcile unpaid payments and assist client management in review.• Reversing of wrongly allocated payments from T.Code-(FBRA).• Processing write offs, offsets, and refund requests.• Creating manual deposits for credit cards & small banks where we don’t have auto upload option.• Working with internal collection team for remittance details.• Updating SOP’s as per the updates received from counterpart and updating the same to the team.• Giving training to the new joiners.• Preparation of daily cash tracking reports.• Handling client queries and escalation mails.

Education

• Osmania University, Hyderabad

  Bachelor of Commerce - BCom, Accounting and Finance

• Aurora PG College. Hyderabad

  MBA, Accounting and Finance