Raghavendra Babu

About Raghavendra Babu

20+ years of experience in the IT Service Delivery, Team Management and Technical support and e-commerce technologies. IT services professional with cross functional experience in IT services with vast exposure in Server management, Mobility, Data Center, Automation, Robotics, Application Management and Networking services. Performed multiple team lead, manager and leadership roles in global delivery functions. Extensive experience leading cross-functional teams in complex outsourcing pursuits in Infrastructure, technology and application outsourcing across industry verticals. Technology Manager with experience in setting up new infrastructure and connectivity modes for the new customer accounts for the service delivery from the remote locations, service strategy design and development. Infrastructure Solutions design, Mobility solutions and Service Delivery Management.In depth knowledge on the Servers, Database, Mobility, MDM, Sybase, ITIL, ITSM and the PMP methodologies and implementation of the same in the support management and project management.Project Management and PMO coordination for the new projects and project audit preparations for various audits like Data Security, Information Security, Integrity and IT Infra process and control audits.

Experience

1. Senior Director

   Flipkart

   Oct 2023 — Present · Karnataka, IN

Education

• VVFGC

  BCA, Information Technology

  2000 — 2003

• VidyaVahini First Grade College

  BCA, Information Technology

  2000 — 2003

Skills

• Virtualization
• Incident Management
• Outsourcing
• Solution Architecture
• Management
• Service Delivery
• Data Center
• IT Operations
• Pre-Sales
• Infrastructure
• Disaster Recovery
• Vendor Management
• IT Service Management
• Servers
• Itil
• Predictive Dialers
• Sybase
• Team Management
• Unix
• Sla
• Solaris