Raghavender Pasupulaty
Operations Manager @Delhivery
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WORK HISTORY
Operations Manager @Delhivery
Managed and optimized first, middle, and last mile operations for Hyderabad and Telangana regions, enhancing efficiency and reducing costs.Led a direct team of 15 employees & contractual employees 150+ effectively handling daily operations for bags and shipments, ensuring smoothlogistics during peak seasonal sales.• Achieved a 15% increase in productivity while maintaining service levels above 95% through rigorous data analysis and continuous performance metric reviews.• Elevated customer experience by 12% by implementing strategic route optimization and new pin code mapping, significantly enhancing delivery efficiency.• Implemented design changes and optimized layout, resulting in a 40% increase in space utilization and improving overall operational efficiency.• Spearheaded cost-saving initiatives by optimizing fleet operations, achieving a 33% reduction in fleet costs with efficient utilization of regular vehicles.• Developed and executed training programs for staff, leading to improved compliance with operational procedures and heightened team performance.• Collaborated with cross-functional teams to ensure alignment of operational objectives with broader company goals, enhancing overall productivity
EDUCATION
Shanthinikethan High School
Schooling
Shanthiniketha High School
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
David Memorial Institute of Management
Master of Business Administration - MBA, Marketing
David Memorial Institute of Management
Master of Business Administration - MBA, Marketing,HR
ABOUT RAGHAVENDER PASUPULATY
Skilled & Dynamic professional with more than 7+ years of experience in Seller acquisition,vendor onboarding,category selection,listing,catalogue services in Amazon Market Place.Then moved to Operations management,Growth Manager, Demand planning, Fulfilment centre operations, Last Mile operations, Inventory management, Middle mile operations, Ware house operations,3PL network handling, Procurement, strategic Ops,Team building, Productivity improvement,Leadership,problem solving Skilled in CRM,Operations Management,resource management, People management,Logistics & transport management,Delivery hub management, Ware house ops,inventory management,Microsoft Excel,Microsoft Power BI
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