Raghavendar C.

About Raghavendar C.

Senior Splunk Platform Engineer with 9 years of experience in administering and supporting large-scale distributed Splunk Enterprise environments across telecommunications, financial services, and retail domains. Expertise in Splunk architecture, data onboarding, performance tuning, Enterprise Security, ITSI, automation, and 24x7 production support.

Experience

1. Splunk Developer

   Charter Communications

   Oct 2021 — Present · Charlotte, NC, US

   Work with internal clients like Platform, Operations, Incident Response teams within the Charter to develop and fulfill Splunk requirements to monitor their complete application end to end.• Using JIRA for tracking the regular tickets and agile methodology for development.• Responsible for preparing the business-related analyses. Gather information, analyze the data and developed solutions to improve risk management systems.• Worked on the Splunk On-call (VictorOps) integration to the Splunk. It will route the alerts to Splunk On-call app, based on the priority of the alert users will notify via text or Call.• Worked on the Line breaking issues for multiple data sources to better improve the quality of the data in Splunk.• Created KPI related alerts like JVM load distribution, High Response time, Exceptions/Errors, Missing logs, High Load, No load alerts and Database errors in Splunk.• Created Buy flow dashboards for varies sales channels and developed dashboards using scheduled reports for better feasibility to avoid the base maximum searches limit.• Troubleshooting the Splunk data related issues like line breaking, time stamp issues and network related issues.• Created Troubleshooting Guides to resolve the issues and added those TSGs to the Splunk/AppDynamics/Datadog alerts email description.• Building Splunk Query’s by using Search Processing Language and regular expressions.• Worked on the Webhook integration with Splunk to route the High priority alerts to Webex chat spaces.• Created Health rules and Policies using AppDynamics to monitor the Applications and Servers health.• Created Application and server performance metrics Dashboards using AppDynamics.• Using AMY internal application to create a Muting event for alerts when we have deployments and Change Notifications.• Created Synthetic alert monitoring for some of the Applications and created application monitoring dashboards using Datadog.

Education

• Sree indu institute of Engg & Tech.

  Bachelor’s, Electronics and Communications Engineering

• Arkansas State University

  Master of Engineering - MEng, Engineering/Industrial Management

  2015 — 2016