Raghav Ravi
Senior Client Partner - Banking & Financial Services | Business Operations Transformation Partner | Cloud Practitioner | Contact Center Operations Management Specialist | Sales & Delivery Leader | Scrum Master
- Role
- Client Partner at Tata Consultancy Services
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Raghav Ravi
Banking & Financial Services Industry Leader with over 23 years of experience in managing global teams, client relationship management, delivery excellence, sales and revenue growth. Specialized in proposing and delivering digital transformation solutions involving AI/ML and Gen AI strategies to Global clients by virtue of strong expertise in managing technology, operations and large transformation programs. Core Skills:Trust & Relationship Building, Delivery Excellence, P&L Management, Client Relationship Management, Strategic Thinking, Negotiation, Account Growth, Contract Management, Value Delivery, Problem Solving & Conflict ManagementDomain Skills:Cards, Retail Banking, Omni Channel Contact Center Voice Operations, Back office Business Operations covering Customer Service, Collections, Disputes, Fraud and Risk Management, Quality Assurance, Quality Engineering, Production SupportTechnology & Transformation Skills:Google Cloud Certified Generative AI LeaderGoogle Cloud Certified Associate Cloud EngineerGoogle Cloud Certified Cloud Digital LeaderScrum Alliance Certified Scrum MasterJava Certified Programmer (JCP)Oracle Certified Associate (OCA)
Experience
Client Partner
May 2018 — Present · Cincinnati, OH, US
Education
Shanmugha Arts, Science, Technology and Research Academy
Bachelor of Engineering (B.E.), Mechanical Engineering
1998 — 2002
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