Raghav Malhotra
Operational Project Manager who streamlines workflows to energize creative and environmentally conscious teams
- Role
- Operations Coordinator at Smar Tec Pc
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Raghav Malhotra
I\'m focused on finding ways to marry process optimization and project management with…
Experience
Operations Coordinator
Jun 2017 — Present · Queens, NY, US
SMARTEC Architecture & Engineering PC is a Queens-based Small Business Service and Minority/Women Owned Business providing Construction Management and Resident Engineering Inspection services throughout all five boroughs of New York. As an Operations Coordinator, I innovated core business operations policies to drive operational efficiency and enable structured management of multiple teams across 10+ projects to ensure high levels of client satisfaction. Selected achievements include: Business Managment: Managed operations to facilitate the growth of the company from its launch into a team of 20+ engineering professionals. Streamlined Operations: Identified weaknesses in internal account management and overhauled the proposal process, resulting in a significant reduction of turnover time by over 50% and contributing to securing contracts exceeding $7.9MM in value from 2017 to 2019. Data Analysis and Financial Management: Analyzed $1.7MM worth of operational project data and reports to ensure the accuracy of client payments. Supply Chain Optimization: Reduced acquisition time of custom supplies by up to four weeks and effectively managed delivery to nine separate sites across the five boroughs of New York City. Cross-Functional Oversight: Oversaw operational and project management needs, including flexible budgeting, recruitment oversight, and post-hiring onboarding. Rebuilt employee and project directories to streamline organizational efficiency and ensure the timely delivery of results across cross-functional priorities.
Education
New York University
Bachelor of Arts (B.A), Psychology
Skills
- Microsoft Word
- Customer Service
- Social Networking
- Public Relations
- Leadership
- Powerpoint
- Microsoft Excel
- Project Management
- Public Speaking
- Teamwork
- Html
- Microsoft Office
- Event Planning
- Marketing
- Project Planning
- Social Media
- Event Management
- Research
- Community Outreach
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