Raghav Ahooja
- Role
- Manager at EY
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Raghav Ahooja
Accumulated over 13 years of experience in Consulting, Business Analysis, and Product…
Experience
Manager
Jun 2022 — Present
Working with various client business groups to elicit requirements related to different areas of Card Management System like Account & Card Servicing, Account Management, Account Origination, Transaction & Payments, Finance & Accounting, Dispute Management, Loyalty & Rewards, Loan Management, Compliance, Collections Management, Fraud Management, Risk Management, Mobile journey of customer * Facilitating Discovery workshops to align client requirements with vendor for Card Platform Migration project * Spearheading the requirement base lining process and managing the requirement artifacts * Performing Gap Analysis of client requirements with respect to out of box capabilities of vendor * Conducting Impact Assessment of client requirements with Technology & Architect teams * Involved in thought leadership activities within Technology Consulting in the area of Cards, Dispute Management and Loyalty & Rewards management * Participating in recruitment process and directly responsible for coaching and mentoring of staff and senior resources
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