Ragavendra Kumar
Senior IT Leader | MBA | Expert in Team Building, Talent Development & Strategic Leadership | Global Presenter & Event Host | Ex-VMware | Ex-HP
- Role
- Product Support Manager at Zscaler
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ragavendra Kumar
Leading the Product Experience team at Mitsogo, my focus is on driving user satisfaction and product adoption through strategic management and innovative solutions. My recent transition to Mitsogo has enabled me to leverage my 19+ years of experience in cloud technical support and team leadership from my time at VMware.At VMware, our team thrived under my direction, expanding our capabilities across all time zones and enhancing our performance to align with the organization\'s objectives. The proficiency in coaching, mentoring, and KPI management that I bring to Mitsogo is grounded in a consistent track record of successful customer management and team empowerment, ensuring high-quality customer experiences.
Experience
Product Support Manager
Feb 2025 — Present · Bengaluru, IN
Education
OTHM
Post Graduate Diploma (PGDM), Strategic Management and Leadership
University of Gloucestershire
Master of Business Administration - MBA, Business Administration and Management, General
Skills
- Red Hat Linux
- Vcp 4
- Storage Area Network (San)
- Storage
- Cluster
- Vcenter Server
- Enterprise Software
- Vmware
- Servers
- Iscsi
- Technical Support
- Vmware Infrastructure
- Storage Virtualization
- Redhat
- High Availability
- Nas
- Storage Area Networks
- Cloud Computing
- Pre-Sales
- Vdi
- Data Center
- Fibre Channel
- Vmware Certified Professional 4
- Esxi
- San
- Disaster Recovery
- Vmware Esx
- Virtualization
- Vmware Vsphere
- Vsphere
- Linux
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