Raghav Garg

WORK HISTORY

EDUCATION

ABOUT RAGHAV GARG

I am a Technical Program Delivery Manager with leadership experience mainly focused on managing complex multi-technology software development and maintenance engagements for North American and European clients. I have 15+ years of Global Services Delivery experience in Information Technology and management consulting in delivering core system transformation international engagements for Insurance Industry and has expertise in Guidewire Product Suite implementation, Product Development, Program Management for large digital transformations, sales enablement, and client relationship management. I bring credible leadership to direct multi-functional projects across cross-functional teams and establish strategy & direction of execution in digital transformation programs to deliver high business value. I manage the product development lifecycle for multiple engineering teams by establishing agile practices to ensure product success. With my previous roles, I carry strong customer-facing experience, along with expertise in Technological and Digital Transformation, Product Development and Implementation, Project Delivery Management, Agile Transformation, Quality Assurance, Metrics - Bench-marking and SLA Adherence, Executive Reporting, Risk analysis and Mitigation, IT Governance, Stakeholder Management, Strategic Leadership, Process Improvement/Process Re-engineering, Business Development (RFIs, RFPs, Proposals Responses, Client Orals Preparations and presentation for prospective clients), Recruiting, High Performing Team building and Resource Management, Learning and Development, Trainings, Mentoring and Coaching. Specialties- Industry Knowledge in Property & Casualty Insurance - Personal & Commercial Lines, CPP, F&R, Workers Compensation - Guidewire InsuranceSuite (PolicyCenter, BillingCenter, ClaimCenter, Custom Agent Portal, Digital Portals)- Requirement Analysis, Feature Feasibility & ROI Cost Analysis - Program/ Project and Change Management - Digital Transformation & Modernization - Software Engineering / Product Strategy, Roadmaps and Solution Development (Cloud and On-Premises)- Agile / Scaled Agile Delivery, DevOps and Continuous Integration (CI/CD)- Stakeholder Management, Scope Management, Schedule Management, P&L and Cost Management, Risk Management - Quality Assurance / Software Testing - Cross-functional Team Leadership - Customer Relationship Management (CRM)- Large Deal Strategy, Sales Enablement and Business Transformation Business Domain: Finance, Insurance, Supply Chain Management & Retail Payments, Identity & Access Management