Rafy Ahmed
Power Platform Developer | PowerApps | PowerAutomate | SharePoint Online | Data-verse | Power pages | Business Flow
- Role
- Technical Support Engineer at Cybage Software
- Location
- Aurangabad, MH, IN
- LinkedIn followers
- 500 followers
About Rafy Ahmed
I am a highly skilled Power Platform Developer with 3 years of experience in SharePoint Online, PowerApps, Power Automate, Power-pages Copilot Studio and Dataverse. I also have expertise in PowerShell scripting and migration tools like ShareGate.With a proven ability to stay organized and meet deadlines, I leverage my knowledge, experience, and skills to create innovative solutions that drive organizational success. My focus is on delivering high-quality results and contributing to the continuous improvement of processes and systems.I am passionate about exploring the latest features in the Power Platform ecosystem and implementing solutions that enhance productivity and collaboration across teams.
Experience
Technical Support Engineer
Sep 2024 — Present · Pune, IN
Monitor and manage incoming tickets related to PowerApps. SharePoint Online and Power AutomateDiagnose and troublesnoor sto tentify the root cause of nodeems or bugsDevelop and implement fixes or workarounds to resolve technical issuesDocument resolutions and update ticket ings for future referenceEngage with clients to gather delaled information about seuesProvide tmely updates on tihet progress and resolution meinesMarman a high level of professionaliam and empathy in all interactionsPerform routine system chacks to identify and mitigata pobential issues proactivery.Manage SharePoint Omine lists, itrares, permess, and woows to enseffent functionalityMonitor Power Automata flows tor pertamance and enter handingModify PowerApps applications based on user feedback so improve functionality or user
Education
Dr. Babasaheb Ambedkar Marathwada University, Aurangabad
Bachelor of Science - BS, Computer Science
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