Rafi Siddiq
Intermediate Analyst Data Center Operations and Citrix Virtualization @WestJet
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WORK HISTORY
Intermediate Analyst Data Center Operations and Citrix Virtualization @WestJet
EDUCATION
NetPlus College of Information Technology
Enterprise Systems Administrator, Information Technology
NetSoft College of Information Technology
Microsoft Active Directory Certificate, Information Technology
SIT Graduate Institute
Master's degree
Pakistan Degree College of Information Technology
Diploma in Information Technology, Information Technology
ABOUT RAFI SIDDIQ
Analytical, dependable, and resourceful Senior Desktop Analyst and Systems Administrator with over 10-years’ experience in providing technical support in the areas of hardware and software configuration and troubleshooting, imaging and deployment, back-up and recovery, network connectivity, Server commissioning, maintenance, and decommissioning. In addition, excellent written and verbal communication, effective problem solving, comfortable working independently in fast paced settings with minimal supervision, ability to prioritize and multi-task, strong work ethics, professional and friendly customer service, analytical ability to coordinate and collaborate in cross-function teams to resolve issues in compliance to established procedures, policies, and SLAs.
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