Rafi Mohammad
Engagement Manager @Tata Consultancy Services
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WORK HISTORY
Engagement Manager @Tata Consultancy Services
Toronto, ON, CA
Serve as the primary contact for clients, cultivate relationships, and oversee the delivery of services. Identify business opportunities, assist in pipeline development, draft proposals, and support RFP and RFQ processes.• Oversee successful execution of projects by ensuring timely delivery, effective risk management, and high client satisfaction, and lead governance initiatives including contract tracking, renewals, billing accuracy, and delivery reporting.• Mentor and coach high-performing teams, stay updated on cloud technologies, cybersecurity, IT risk, and AI innovations to deliver informed strategic guidance.
EDUCATION
Acharya Nagarjuna University
Master of Technology (M.Tech.), Computer Science
Acharya Nagarjuna University
MSc, Infromation Technology
SKILLS
ABOUT RAFI MOHAMMAD
Dynamic IT leader with 21 years in infrastructure, IT risk & compliance, service delivery, and program management. Proven in client relationships, project driving, and business expansion. Skilled in talent acquisition, governance, contract management, & aligning IT with business goals. Experienced in automation, PI, solution design, RFP/RFQ support, and recipient of “Contextual Master” award. Leveraging AI for improved delivery & client satisfaction.
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