Rafih M

About Rafih M

Experienced Site Reliability Engineer with a demonstrated history of working in the…

Experience

1. Senior Site Reliability Engineer

   Oracle

   Jan 2020 — Present

   LBaaS: and scaled multi-region load balancing and networking security platforms for OCI. Led automation programs that reduced provisioning times, eliminated manual operations, improved deployment velocity, and delivered multi-million-dollar cost savings. Architected CI/CD pipelines, high-availability networking infrastructure. Acted as core escalation engineer for LB and WAF during high-severity incidents while mentoring engineers and driving reliability culture- Led platform automation efforts that eliminated manual ops, cut provisioning time by 70%, and saved 80+ operator hours/month- Increased LB fleet efficiency and optimized compute allocation, delivering $6.5M/year in infrastructure savings- Modernized monolithic systems into a Terraform-based IaC platform; built CI/CD pipelines reducing build/test cycles from days to hours- Reduced regional bootstrap time by 80%, enabling faster global expansion- Drove zero-downtime replacement of bare-metal hosts across 100+ regions with automatic validation of million+ RPS workloads- Delivered SPLAT proxy integration for AuthN/AuthZ, quotas, and API hardening—meeting OCI’s security and platform bar- Migrated 40+ repositories to OCI’s internal CI/CD platform, replacing pipelines powering 850+ weekly builds- Built production-like pre-prod for 16 applications, preventing 10+ production incidents- Automated data plane host registration, saving 20+ engineering hours/week- Built dedicated customer fleets, reducing noisy-neighbor issues and NOC escalations- Served as core escalation engineer for Flamingo, LB, and WAF during SEV1/SEV2 incidents. Mentored engineers, led technical training, and contributed to hiring.