Rafia Farran
Supervisor @Tim Hortons
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WORK HISTORY
Supervisor @Tim Hortons
Richmond Hill, ON, CA
Exceeded customer satisfaction goals by providing exceptional service and resolving customer inquiries, resulting in a 20% increase in positive online reviews. Utilized strong multitasking skills to efficiently operate the drive-thru window and sales register, resulting in a 10% decrease in wait times for customers. Trained new hires on food handling and safety protocols, ensuring compliance with health regulations and reducing the number of food-related incidents by 15%
EDUCATION
York University
Bachelor of Arts (B.A.)
York University
Certificate
ABOUT RAFIA FARRAN
I am a passionate content writer specializing in crafting compelling narratives and engaging content that resonates with audiences. My background includes writing blog posts, articles, website content, advertisements, emails, social media copy, and editing content. My goal is always to connect with readers and drive results. I thrive on collaboration and love working with teams to bring creative projects to life. Let’s connect and explore how I can help elevate your content and bring your stories to life!
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