Rafia Anwaar

Program Management Officer - HR Payroll and & Finance Transformation @Royal College of Nursing - Company

London, GB

Assisted in successful delivery of the HR/Payroll and Finance Systems Replacement programme by creating detailed Microsoft Project Plan, supporting the organization\'s goals for efficiency, automation and transformation. Monitored a £12M programme budget using JIRA and supported cost control measures to ensure financial governance.Supported the procurement & implementation of 5 key projects including iTrent, Microsoft Dynamics D365, AMCS, ExpenseIn and Salesforce by engaging stakeholders and coordinating with vendors to ensure seamless delivery.Facilitated key meetings, including Programme Board, Change Control, Design Authority, weekly/daily stand-ups involving 50+ internal & external stakeholders. Prepared PowerPoint presentations and agenda papers in advance, tracked actions, recorded meeting minutes and distributed agenda papers in line with Terms of Reference (ToR), to ensure smooth execution and informed decision-making.Chaired weekly Project Update meetings with 8+ Workstream Leads to review project updates, track milestones, address roadblocks, and plan sprints on DevOps for the upcoming fortnight. Promoted standardisation of PMO best practices by rolling out a consistent governance framework and training sessions aligned with PRINCE2 and Agile delivery methods.Managed Programme RAID & Issues log by addressing critical risks and issues with workstream leads and suppliers to develop mitigation strategies to avoid potential project delays and ensuring adherence to deadlines.Designed and implemented project dashboards and governance frameworks including trackers for decisions, approvals, actions, milestones, issues and dependencies — improving reporting efficiency by 60% and enhancing audit readiness.Led Lessons Learned sessions, contributed to cutover planning and benefits realisation, and scheduled change management workshops to ensure smooth transitions and high user adoption of new systems.