Rafi Pattapurath Mohammedkutty
Cloud Infrastructure Analyst Ii @UST
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WORK HISTORY
Cloud Infrastructure Analyst Ii @UST
Trivandrum, IN
Administered Azure environments using AZ-104 competencies, optimizing resource provisioning, monitoring, and automation for U.S-based healthcare clients at UST.Deployed and managed Microsoft Intune for MDM/MAM across Windows, Android, and iOS devices, improving compliance and lifecycle governance.Led IAM operations via Okta, Azure Entra ID, and Active Directory, enforcing access policies and streamlining identity workflows.Delivered Citrix-based virtualization and remote support using Bomgar, supporting clinical and enterprise users.Oversaw ITSM processes in ServiceNow, driving SLA adherence and incident resolution through ITIL-aligned workflows.
ABOUT RAFI PATTAPURATH MOHAMMEDKUTTY
Experienced IT Support & Infrastructure Analyst with a strong background in healthcare IT…
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