Rafi Alam

Quality Analyst, Audit calls inbound and outbound, Coaching, RCA, Call calibration, Quality sessions, New Hire Orientation, Preparing QA Scores, Provide Feedback,

Role: Quality Analyst at Concentrix
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

OtherView LinkedIn profile

About Rafi Alam

Quality analyst at Mattsenkumar. LLC Since 2020.

Experience

Quality Analyst
Concentrix
Feb 2023 — Present · Gurugram, IN

Contact information

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•••••@concentrix.com
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Current company

Concentrix

IT Services and IT Consulting · 227K employees · Newark, California, United States

We’re Concentrix, a Fortune 500® technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real world. We design, build, and run integrated human and AI solutions, harnessing the insight from billions of real-world interactions to help 2000+ of the world’s most complex organizations solve their toughest business challenges. Backed by 20+ years of operational experience and battle tested AI, we’re the Intelligent Transformation Partner that helps clients across every major vertical move from AI ambition to measurable, scalable performance.

concentrix.com

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