Raffaella Notari
Enterprise B2b Customer Success Specialist @MioDottore
Signup · Get unlimited contacts
WORK HISTORY
Enterprise B2b Customer Success Specialist @MioDottore
Roma, IT
Manage a 50+ B2B customers portfolio-Handle daily requests about PMS usage-Help customers grow their revenue based on data, trends and planned actions-Identify upselling opportunities-Escalate technical issues thay may arise with other departments-Onboard partners and deliver training on PMS-Maximise PMS usage and engagement based on specific KPIs
EDUCATION
Luiss Guido Carli
Economia e Marketing del turismo e comunicazione del territorio, Scienze Politiche
Università degli Studi di Napoli Federico II
Organizzazione e Gestione del Patrimonio Culturale e Ambientale, arte, marketing, organizzazione aziendale, restauro, storia dell'arte
Luiss Guido Carli University
Master’s Degree, Dates
Federico II University
Management of the Cultural Heritage, Cultural Resource Management and Policy Analysis
SKILLS
ABOUT RAFFAELLA NOTARI
Hi!I\'m Raffaella, a passionate people and operations manager. I\'m an expert in managing operational teams in large and fast growing enviroments, hiring, training and coaching associates so they can perform their job at their best while also analyzing their performance, alignign KPIs and providing insights and mentorships.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.