Raffaella Filardi

WORK HISTORY

EDUCATION

SKILLS

ABOUT RAFFAELLA FILARDI

University Degree: Work and Organization Psychology, vote:108/110 lode Master: Master’s in Human Resource Management I have been working in Training e Learning Development for 13 years. I started in training agency then I gained significant experience as freelance and I continued to development these skills also in the pharmaceutical sector where I currently work. Hard Skills: Training Coordinator Funded training management (Fondimpresa, Fondartigianato,Fondo Banche e Assicurazioni e Fondo Sociale Europeo) Training needs analysis Trainer for GMP Local Standard Operating Procedures and onboarding Training Learning e Development Facilitator for Focus Groups Knowledge of Aseptic Techniques Knowledge of English Language(B2). Level developed thanks to continuous conversation courses that I follow for 5 years. Document Owner and Local Admin for GMP documentation review Knowledge and experience with standard ISO and GMP Knowledge of Microsoft Office applications Soft Skills: Organizational skills and attention to details Able to maintain strict confidentiality of sensitive data, records, files, conversations; Ability to manage projects and deliverables with a high level of accuracy and completeness; Ability of Problem Solving and Decision making Results-oriented on time Proactive behaviour Effective presentation and communication Negotiating skills Leadership Operational Excellence, Continuous Improvement mindset Tools: SAP, Trackwise, WebTraining, Atlas EDMS, OLAP, myLearning (Success Factors), Scan Tool, Oggi, FtClient (Formatemp), DataBase Regione Toscana. email contact: f••••••••@gmail.com