Rafael Estrada

Senior Director @ FirstService Residential | Talent and Organizational Development

Role
Senior Director of Talent Management at FirstService Residential
Location
Miami-Fort Lauderdale, FL, US
LinkedIn followers
500 followers
Human ResourcesView LinkedIn profile

About Rafael Estrada

Strategic Talent Management leader with deep experience designing and executing talent strategies that align with organizational goals and drive business results. Skilled across the full talent lifecycle, including talent acquisition, learning and development, leadership development, performance management, and succession planning.I focus on building growth‑minded, high‑engagement cultures by partnering closely with executives and HR teams to attract, retain, and develop top talent. Known for creating practical, scalable solutions that strengthen leadership capability, enhance organizational effectiveness, and support long‑term success.

Experience

  1. Senior Director of Talent Management

    FirstService Residential

    Apr 2021 — Present · Hollywood, FL, US

    Develop and lead Talent Management strategy throughout multiple markets, supporting employees across multiple states.Focus on shaping a high-engagement and high-performance culture, identifying emerging talent, developing potential, and delivering key learning solutions for employee success.Drive Performance Management process that guides associates and people leaders to set clear goals and expectations, engage in multiple touchpoints, and align on performance measures that enable organizational success.Oversee region-wide Succession Planning focusing on accurate talent assessment, leadership visibility to talent, and targeted development needed for a healthy and sustainable talent pipeline.Serve as a trusted partner to business leaders and HR leaders, driving associate engagement, performance, development, and talent retention.

Education

  • Michigan State University - Eli Broad College of Business

    MBA, Business, Management, Marketing, and Related Support Services

    2006 — 2007

  • Inter-American University of Puerto Rico - Metropolitan Campus

    BBA, Marketing, Management

    1996 — 2000

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