Rafael Santana
Los Fuegos Manager @FAENA
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WORK HISTORY
Los Fuegos Manager @FAENA
US
EDUCATION
Florida State University
Associate's degree, Hospitality Administration/Management
Florida International University
Bachelor of Science - Hospitality Management, , Restaurant Management
Florida International University - College of Business
Master of Business Administration - MBA, International Business
ABOUT RAFAEL SANTANA
Results-driven Food and Beverage Manager with extensive experience in hospitality operations. Recognized for delivering exceptional guest experiences and leveraging a diverse skill set to drive operational excellence and innovation. Proven success in restaurant management, catering operations, and large-scale event activations—consistently aligning service excellence with business strategy to enhance profitability, streamline operations, and strengthen brand reputation. Known for building high-performing teams through mentorship, accountability, and an unwavering commitment to guest satisfaction. Passionate about fostering environments of excellence and empowerment, combining strong operational expertise with forward-thinking leadership to elevate performance, engagement, and consistency. Academic credentials include a Bachelors degree in Hospitality Management with focus on Restaurant Management and an MBA concentrated on International Business, blending hospitality expertise with global business insight and leadership acumen.
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