Rafael Souza
Safety Risk Management Specialist @Metrolinx
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WORK HISTORY
Safety Risk Management Specialist @Metrolinx
Toronto, ON, CA
Analyze and classify safety-related occurrences across Ontario’s transit network, supporting continuous improvement in operational risk management and incident prevention.Leverage data analytics, root cause analysis, and machine learning concepts to enhance the accuracy and efficiency of event classification and trend identification.Collaborate with internal teams to support investigations, compliance reporting, and development of corrective actions.Contribute to the evolution of risk assessment frameworks by integrating data-driven methodologies and automation tools.Support the delivery of safe, reliable, and responsive transit services by helping identify systemic risks before they impact operations.
EDUCATION
Faculdade de Ciências Gerenciais de São Gotardo
Bachelor of Applied Science (B.A.Sc.)
Dalhousie University
Bachelor of Engineering (B.E.)
Dalhousie University
Master of Applied Science - MASc
Colégio Árcade de Ibiá
Ensino Médio
SKILLS
ABOUT RAFAEL SOUZA
As a dynamic and results-driven Business Analytics Consultant, I bring over 5 years of expertise in data analytics, project management, and strategic decision-making to the table. My educational background, with a Master\'s degree in Industrial Engineering from Dalhousie University and a Bachelor\'s degree in Production Engineering, forms a strong foundation for my technical skills and analytical mindset.I am proficient in a variety of software tools including Microsoft Excel, Power BI, Tableau, Power Apps, Power Automate, and Google Cloud. My proficiency extends to programming in Python, where I have developed a robust understanding of data literacy and visualization.One of my notable achievements includes the successful deployment of a Google Cloud-powered data mart at Sobeys. This project, which involved leveraging Google Cloud Storage, Cloud Run Jobs, and Big Query, automated various ETL processes to bolster the reporting capabilities of the planning analytics team.My experience also encompasses conducting complex analyses to enhance network efficiency, productivity, and capacity. This has involved providing data-driven insights and recommendations to operational teams, thereby driving significant improvements in processes and outcomes.I am deeply passionate about innovation and process improvement. My career is marked by a proven track record in fostering cross-functional teamwork and engagement. I excel in translating complex business objectives into actionable insights, driving marketing ROI, and enhancing operational efficiency through innovative data solutions.My approach is always data-driven, focusing on delivering tangible results. I am adept in advanced analytical techniques, including statistical modelling, data mining, and machine learning, making me a valuable asset to any team looking to leverage data for strategic advantage.
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