Rafael D. R.

About Rafael D. R.

Successful strategic business manager with experience in consultative sales, marketing, general management, operations and services. Individually closed million-dollar deals as well as lead business revenue portfolio of over $45M. Professional qualifications include sales management; supervision of professionals with various backgrounds and experience levels; problem solving; management of multiple projects within single and remote sites consistently achieving customer satisfaction and business goals. Experience in the Healthcare, Clinical, Pharmaceutical and Research industries. Throughout his career Rafael developed a passion for assisting customers meet their quality and regulatory requirements such as GMP, CAP/CLIA and ISO standards.Entrepreneur who built a company and grew the business from start-up to a profitable business. Expertise in all business areas with a very well-rounded business acumen.

Experience

1. National Director, Strategic Partnerships & Gpos

   Technical Safety Services

   Feb 2024 — Present · Charlotte, NC, US

   The TSS Family of Companies is one of the leading independent testing, inspection, calibration, and certification service providers in the United States, focused on ensuring compliance, people safety, test accuracy, and productivity in life sciences and healthcare.TSS offers full lifecycle support: commissioning, validation, maintenance, test, certification, calibration, repair, and decommissioning. Our Strategic Partners Group focuses on fostering strong partnerships and promoting mutual growth.Some areas of expertise: Cleanrooms and controlled environment equipment, cold storage, pipettes, all general (category 1) lab equipment, analytical instrumentation, and clinical equipment ** National Coverage: 700+ employees operating in all the major life science hubs in the United States, and a recent international expansion in the UK.

Education

• University of Puerto Rico, Río Piedras

  Bachelor of Science (BS), Chemistry

• University of Phoenix

  Master of Business Administration (MBA), Global Management

Skills

• Product Marketing
• Sales Presentations
• Customer Satisfaction
• New Business Development
• Project Management
• Strategy
• Medical Devices
• Sales Operations
• Customer Retention
• Commercialization
• Negotiation
• Marketing Management
• Customer Service
• Product Launch
• Direct Sales
• Lifesciences
• International Sales
• Capital Equipment
• Product Management
• Leadership
• Pharmaceutical Industry
• Fda
• Team Building
• Management
• Validation
• Marketing
• Market Planning
• Life Sciences
• Salesforce.com
• Account Management
• Laboratory Automation
• Key Account Management
• Product Development
• Sales Process
• Biotechnology
• Pricing
• Sales
• Cross-Functional Team Leadership
• Marketing Strategy
• Crm