Rafaela Hollanda
Data Analyst | CRM Administrator (Dynamics 365) | SQL, Python, Tableau | Turning Data Into Actionable Insights
- Role
- Customer Relationship Management Administrator at Hyve Group
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Rafaela Hollanda
Hi, I’m Rafaela, a CRM Administrator in Microsoft Dynamics and Data Analyst, currently pursuing an M.S. in Computer Science. I specialize in building solutions that streamline workflows, enhance system performance, and turn data into actionable insights.Skilled in Python, SQL, and Deluge, I’ve developed custom CRM tools, automated processes, and created dashboards to support data-driven decision-making. I thrive collaborating with cross-functional teams to solve complex problems and improve operational efficiency.My background in law, combined with advanced computer science training, gives me a unique analytical perspective, enabling precise and creative approaches to challenges.Passionate about CRM optimization, data analytics, and technology innovation, I’m focused on leveraging data to drive strategic decisions and measurable results.
Experience
Customer Relationship Management Administrator
Oct 2025 — Present · New York, NY, US
Education
Pace University - Seidenberg School of Computer Science and Information Systems
Master of Science - MS, Computer Science
Princeton University
Administrative Assistant and Secretarial Science, General
General Assembly
Computer Software Engineering
American River College
Business Law
Estácio
Bachelor of Laws - LLB, Law
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