Rafael W.
Business Analysis | Digital Transformation | Program & Product Management | Data-Driven Strategy
- Role
- Manager - Process Management at Capital One
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Rafael W.
I’m a Product & Program Leader who leads with curiosity and empathy. I’m at my best making sense of complex situations, understanding what’s happening with users, teams, and the business, and turning those insights into clear, actionable decisions.Across 7+ years in product, digital optimization, and consulting, I’ve learned that progress comes from clarity, strong relationships, and simplifying complexity without losing what matters. I’m not a rigid operator, but I create focus, break down ambiguity, and help teams move forward when things feel stuck.I’m a problem solver at heart. Whether the challenge is product, process, or strategy, I work with teams to cut through noise, find the signal, and build solutions that actually work for people. I care about outcomes, but I care even more about creating an environment where teams can do their best thinking and deliver meaningful results.
Experience
Manager - Process Management
Aug 2024 — Present · US
Education
The University of Texas at Arlington
Bachelor’s Degree, Management Information Systems, General
2018
Skills
- Cross-Functional Team Leadership
- Java
- Public Speaking
- 5s
- Microsoft Office
- Sales
- Javascript
- Product Development
- Six Sigma
- Leadership
- Manufacturing
- Microsoft Excel
- Management Information Systems (Mis)
- Teamwork
- Html5
- Production Operations
- Process Improvement
- Customer Service
- Sql
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