Rafael Rodriguez
Technical Account Manager at Kaseya
- Role
- Technical Account Manager at Kaseya
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Rafael Rodriguez
Hello, I’m Rafael Rodriguez — a bilingual (English/Spanish) Technical Account Management…
Experience
Technical Account Manager
Jul 2025 — Present · Miami, FL, US
As a Technical Account Manager at Kaseya, I serve as a strategic advisor and trusted partner to our clients, helping them maximize the value of our IT management solutions. I bridge the gap between technical support and business outcomes, ensuring seamless onboarding, proactive guidance, and long-term success. My role involves aligning technology with client goals, driving adoption, and delivering exceptional service to enhance Customer Success.
Education
Florida State University
Bachelor's degree, Information Technology
Miami Dade College
Associate of Arts - AA, Computer Information Systems
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