Rafael Nieves
- Role
- Operations Manager at Walgreens
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Rafael Nieves
Highly motivated, results-oriented individual with an excellent attention to detail and…
Experience
Operations Manager
Nov 2023 — Present
Contracted to Micro Fulfillment Centers responsible for managing several teams consisting of Supervisors, Shift leads and production staff members for a total of 413 Team members. Improved operational efficiency by streamlining processes and implementing cost-saving measures. Reduced turnaround time for project completion through effective resource allocation and team management which lead to a 96% SLA weekly review. Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them which decreased overtime and attendance levels by 31%. Managed and verified each medical pallet was processed, staged and closed out in the system. Assuring that all deliveries are ready to be shipped to 728 stores
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