Rafael Nicoletto
Food and Beverage Manager @Macarthur Place
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WORK HISTORY
Food and Beverage Manager @Macarthur Place
As the Food & Beverage Manager at MacArthur Place Hotel, I oversee all aspects of the hotel’s dining and beverage operations, ensuring excellence in guest service, product quality, and operational efficiency.Key Responsibilities-Team Leadership: Lead and develop a team of food and beverage staff, ensuring exceptional service and fostering a culture of teamwork and accountability-Operational Management: Oversee daily food and beverage operations, including inventory management, cost control, and adherence to health and safety standards-Guest Experience: Ensure a personalized and memorable dining experience by addressing guest feedback promptly and maintaining high service standards-Menu Development: Collaborate with culinary teams to design seasonal, locally-inspired menus that enhance the guest experience-Event Coordination: Manage and execute events, from intimate gatherings to large-scale functions, ensuring flawless service and attention to detail-Inventory & Purchasing: Oversee the inventory, purchasing, and stock management of liquor, wine, and beer, ensuring that supplies are always sufficient and of high quality-Vendor Relations: Negotiate with suppliers and vendors to ensure competitive pricing, quality products, and timely deliveries-Staff Training: Provide ongoing training and development to ensure staff are knowledgeable, efficient, and up-to-date with industry trends-Collaboration: Work closely with the General Manager and other departments to align food and beverage operations with overall hotel goals-Quality Assurance: Maintain consistent quality across all food and beverage offerings through regular inspections and continuous improvement.
EDUCATION
Centro Universitário Salesiano de São Paulo
Logistics and Supply Chain Management
Fundação Getulio Vargas
Master of Business Administration (M.B.A.)
ABOUT RAFAEL NICOLETTO
At MacArthur Place, my focus is on enhancing operational excellence and ensuring customer…
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