Rafael Lozano MacHado
Ticketing Operations and Data Seasonal Assistant @Kansas City Chiefs
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WORK HISTORY
Ticketing Operations and Data Seasonal Assistant @Kansas City Chiefs
Kansas City, MO, US
Assist with customer segmentation and data analysis to identify potential sales leads and support performance marketing.• Produce regular and ad-hoc reporting using tools like Excel, Tableau, Power BI, and Archtics.• Support ticket order processing, fulfillment, and basic reporting for the Ticket Operations team.• Contribute to enhancing the fan experience through the Chiefs Kingdom Rewards loyalty program, focusing on engagement and program growth.• Maintain and troubleshoot ticketing hardware and assist with game day/event logistics.• Communicate with Season Ticket Members and fans to support service excellence.
EDUCATION
The University of Findlay
Bachelor of Business Administration - BBA, Sport and Fitness Administration/Management
The University of Findlay
Master of Business Administration - MBA, Business Statistics
ABOUT RAFAEL LOZANO MACHADO
I’m a recent Business Analytics graduate and former international student-athlete…
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